Car Park Customer Service for Aari Isännöinti

In 2019, a Finnish property management company Aari Isännöinti acquired management of three car park companies in Pikku Huopalahti, Helsinki, Finland. In summer 2020, I was tasked to expand their web services by designing and implementing a separate customer service for the car parks.

A few iterations and interesting and fun design meetings and reviews later the new customer services was ready. It is always interesting to learn the variety of situations the customers might end up and trying to figure out how to solve them by design. For the graphics part I received lots of help from my sister Tarina Palén for which I am thankful. The new customer service was published at Aari.fi in the beginning of July 2020.

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